(Effective: 11 March 2019)
What information we collect and why
Personal Information – When you contact us, we collect personal information. This personal information may include your name, email address, phone number, contact preferences and any other personal information you choose to provide to us.
We use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. Some of the specific types of purposes for which we may use your personal information are as follows:
- When expressing an interest in obtaining additional information about us, our products and services or contacting us, ACL may collect and use personal information, such as your contact information, to assist us in performing the request.
- We may contact you to survey you with respect to your use and views on our products or to send you promotional material. If you do not wish to receive such communications, you may opt out anytime by updating by emailing email@example.com.
Online Navigational Information– Our websites, emails and advertisements may use “cookies” and other similar technologies to collect online navigational information, such as information about your web browser, your Internet Protocol (IP) address, your Internet Service Provider, your operating system, referring and exit web sites and applications, date/time stamps, clickstream data and the actions you take on our websites. Cookies and similar technologies may also be placed by third-party analytic services, such as Google analytics, or third-party marketing services.
In some of our email or other electronic communications, we may use a “click-through URL” linked to content on our website. When the email reader clicks one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in our electronic communication.
Online Navigational Information is aggregated and used to help us understand and analyze trends, to understand and analyze the effectiveness of our marketing, to administer the website, to learn about user behavior on the site, to gather demographic information about our user base as a whole, and to improve our products and services to better serve you.
Disclosure of personal information to others
Legal Process – It may be necessary by law, litigation or other legal process for us to disclose your personal information. Our policy is to notify you of any such legal process seeking access to your personal information unless we are prohibited by law from doing so or when the request is an emergency. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
RETENTION AND PROTECTION OF PERSONAL INFORMATION
Your rights to access, correct or delete your personal information
We will provide you with access to your personal information that we retain for any purpose including requesting that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous, that jeopardize the privacy of others, are impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through firstname.lastname@example.org.
This party information practices
Our websites may contain links to third-party websites, products, and services. The information collected by third parties is governed by their privacy policies. ACL is not responsible for these third-party websites, products or services and encourages you to review the privacy policies of such third party web sites, products and services to understand their information practices.